ISO 9001:2000 - Quality Approach

Increasing customer confi dence in your business management is essential for building long term relationships and winning key business opportunities. To stay ahead of the competition, you must constantly demonstrate commitment to improving existing processes in relation to your customer service delivery.

ISO 9001:2000 provides a process-based business management approach through creating a framework for implementation of best practice covering eight critical business success concepts:

Customer focus

Leadership

People

Processes

Systems

Improvement

Decision making

Supplier relationship systems approach

PETA is registered ISO 9001:2000
We recognise that unless we work towards, and achieve, some of the services we offer then we cannot possibly understand the issues and problems encountered for companies headed down the path of recognition.

Year on year we have worked with ISO 9001:2000 and PETA was amongst the first, of a few companies, to make the transition from the old standard to the new back in August 2001.

PETA has worked with and embraced the standard for over 10 years now and it has become a way of life for us all.

In 2006 we successfully achieved OHSAS 18001 which has integrated well with the ISO 9001:2000 standard.

Bob Hiskey Director